Frequently Asked Questions

We have tried to answer your questions about Build the Endeavour here.

If we haven't answered your query here, our customer services team will be happy to help.

Customer Services Team

Bissett Magazines

Telephone: (03) 9872 4000
Email: bissett@bissettmags.com.au

Write to us at:

Build the Endeavour
Bissett Magazine Service
Reply Paid 3460
Nunawading
3131

Subscription Queries
How do I cancel my subscription?
You can cancel at any time giving 28 days notice - please contact our Customer Services Team or call (03) 9872 4000. If you email the team, please include your name and subscription reference in the subject line.
I have received the wrong issue/s.
We will replace all your issues with the correct copies. Please post your incorrect copies to address below with a note including your name, address, subscriber number and which issues you should have received to:
Build the Endeavour
Bissett Magazine Service
Reply Paid 3460
Nunawading
3131
Alternatively you can contact our Customer Services Team on (03) 9872 4000 or email bissett@bissettmags.com.au.
Please include your name and subscription reference on the subject line.
I have not received all my issues, can you help?
Our Customer Services Team can sort this out for you. If you email the team, please include your name and subscription reference in the subject line.
What methods of payments do you accept?
You can pay by Direct Debit, Visa or Mastercard. Please call our customer services team to make the arrangements.
Can I get the free gifts without subscribing?
These gifts are exclusive to subscribers, but if you would like to subscribe you can do so via our subscribe page.
How much does it cost to subscribe?
The per issue prices are as follows: $4.99 inc GST for issue 1, $9.99 inc GST for issue 2 and $14.99 inc GST for issue 3 onwards, plus $2.99 postage and packing per despatch. If you would like to subscribe you can do so via our subscribe page.
Total number of issues: 100.
Total cost of the series: $1.484.
General Queries
I can't find copies in the shops - help!
You can ask your newsagent to place a regular order for you so you can pick up your issues from them. If you need back copies you can ask your newsagent to order them for you or just contact our Customer Services Team.
Don't forget, if you take out a subscription, issues will be delivered to your door and you get some great subscription gifts! Full details are given on the subscribe page of this site.
I can't see some of the pages on the website.
It may be a temporary problem, so please click Refresh to reload the page. If you are experiencing problems getting through to the secure order area when trying to place a subscription order, please email us.
How can I get copies if I live outside Australia?
We are sorry, but we cannot send copies outside Australia at the moment.
What day is the collection on sale?
Every Tuesday
How can I get back copies?
You can order copies from the website shop or order on this number (03) 9872 4000.
Please note that it can take up to 21 days to deliver your order.
I can't get through on the phone number given.
We have several lines dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please email our Customer Services Team at bissett@bissettmags.com.au.
The Endeavour at sea